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Important Links

Learner Support Services Customer Service Pledge

Anne Arundel Community College strives to establish a national model for delivering quality learner support services.  We pledge to deliver a customized experience in a prompt, courteous and positive manner that satisfies your needs and exceeds your expectations.

Please let us know how we are doing.  Take our customer service survey by selecting the typographical link on the right.

The Admissions Office delivers Quality Customer Services with:

Courtesy: respects you as an individual and demonstrates a positive attitude
Timeliness: provides service in a reasonable timeframe
Needs Satisfaction: helps you get what you need or suggests an appropriate alternative
Caring and Positive Communication: listens to you and makes sure you are understood
College information requests filled in a maximum processing time of three business days 
Online applications for admission processed within two business days
Acceptance letters and important information specific to your needs sent to you within five business days
Convenient information sessions to answer your questions about the college or to put you in touch with the appropriate resources to assist you
Admissions advising to help you navigate the enrollment process

customer service survey




Last Updated: May 14 2008 3:46PM