Page 1 2

ACCOUNTING AND BOOKKEEPING
SBM-329 - Accounting and Bookkeeping for Small Business
OBS-500 - Accounting Fundamentals *   
OBS-501 - Accounting Fundamentals II *

ADMINISTRATIVE ASSISTANT
BNS-551 - Administrative Assisting Fundamentals
BNS-552 - Administrative Assisting Applications

BUSINESS SOFTWARE
QuickBooks, Word, Excel, Access, Powerpoint and more  

SALES AND CUSTOMER SERVICE
BNS-535 - Business Etiquette: Upgrade Your Image
BSS-378 - Dynamite Customer Service 
SAS-515 - Managing Customer Service *
SAS-506 - National Professional Certification in Customer Service
SAS-514 - Principles of Sales Management * 
OBS-503 - Professional Sales Skills *  

MANAGEMENT AND SUPERVISION
BNS-360 - Courage to Coach
BNS-361 - Handling the Difficult Performance Appraisal
BNS-359 - Legal Side of Management 
MAG-358 - Managing People: Creating Star Performers 
MAN-391 - New Supervisors: Skills and Techniques 
BNS-358 - Peer Today, Boss Tomorrow 
MGM-317 - Working Smart: Using Time Efficiently
MGM-505 - Total Quality Fundamentals *
BNS-553 - Employment Law Fundamentals *
MGM-503 - Fundamentals of Supervision and Management * 
MGM-504 - Fundamentals of Supervision and Management II * 

* These are online classes; view instructions^PDF

Page 1 2