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LEAN/World Class Manufacturing Training

Course: LMF 506 Problem-Solving Tools

This course presents all the basic problem-solving tools with a critical element - application. Participants will gain an understanding of the appropriate application and effective use of each tool. In addition, the tools will be practiced using real examples provided by the participants. Application of group decision making (brainstorming, multi-voting and consensus) to identify and analyze problems will also be incorporated.


Problem-Solving Tools course content includes:

  • Root Cause Analysis
  • Identifying problems
  • Analyzing problems
  • Familiarization with Root Cause Analysis, Process Flowcharting, Pareto Chart, Fishbone Diagram, Histogram, Scatter Diagram, Control Charts and Process Capability Studies
  • Utilizing multiple tools on one problem
  • Application of the tools to current problems provided by participants
Upon completion of the BEC's Problem-Solving Tools, participants will be able to:
  • Effectively identify and select problems for resolution
  • Select the most effective tool to use for specific problems
  • Interpret the information gained from the tool to begin developing a corrective action plan

Provided by AACC in conjunction with its Training Partner: WCM Associates.

Last Updated: Feb 9 2006 11:19AM