Current Students
Faculty and Staff
Business
Community
Parents

Future Students

MyAACC Help Topics

Need Assistance?

If you require help accessing or using MyAACC, please contact the Technical Call Center.

Location
CRSC 108 PDF

Phone
410-777-HELP (4357)

Email
helpdesk@aacc.edu

Hours
View hours 


MyAACC allows you to register for classes, pay your bill, get your grades, plan out your schedule, find out what's happening on campus, join campus team sites, attend class online, check your MyAACC e-mail and more!

Choose from one of our help topics below for more information.  

ACCESS YOUR ONLINE COURSE

1. Login to MyAACC and select "Access My Courses" located under the My Classroom - Virtual Campus web part.
2. Your Dashboard will open up in the Learning Management System (LMS) - Canvas.
3. Hover over the "Courses" link (located at the top of the Dashboard) and select the course you want to open.
4. Navigate through your online course by selecting the tabs at the top of the LMS web page.
5. Be sure to read the course syllabus carefully as each course may have very different requirements and expectations.

Note: You will not see the "Courses" link on the Dashboard until the course start date.

For more information about distance education opportunities at Anne Arundel Community College, contact the Virtual Campus at 410-777-2464.

CHANGE OR RESET YOUR PASSWORD

Go to the Password Management Tool to change or reset your password or go to www.aacc.edu/password for more detailed information.

CLEAR YOUR CACHE

As a best practice, set your browser settings to clear your cache upon the end of the browser session.
To clear your cache, pick from the browser choices below:

ACCESS TO MYAACC & COLLEGE COMPUTER ACCOUNTS

For New Students: If you are a new student, you must activate your MyAACC portal and college computer accounts to use college computers, access the learning management system to view courses and course materials, check college email, view grades and more. Review instructions below.

Download PDF online instructions (includes hyperlinks)
Download PDF paper instructions (no hyperlinks)

For returning credit/noncredit students whose account has been disabled: You must register in person or through a college mailer. Once registered, your account will be enabled and you'll receive confirmation through an email* or hard copy via the mail** which contains information you'll need to complete the Password Management Tool. Once you successfully complete the Password Management Tool, you can access MyAACC and college computers with your account.

*if you provided an email in the registration process, you'll receive email confirmation
**if you registered in person, you'll receive hard copy confirmation via the mail

LOGGING INTO MYAACC

To log into MyAACC, enter your user name and the password you created through the Password Management Tool. If you don't remember what your password is, select "Forgot your password?" on the login page.

If you have not gone through the Password Management Tool yet, please do so to update your password. You can access the tool directly or go to www.aacc.edu/password for more information.

If you've already gone through the Password Management Tool and are still unable to log in, please contact the Technical Call Center at 410-777-4357.

LOGGING OUT OF MYAACC

To ensure your security, when you are ready to log out of MyAACC, select your name in the top right hand corner and select "Sign out". Additionally, close your browser completely.

TAKING YOUR FIRST ONLINE CREDIT COURSE?
All students enrolled in courses using the learning management system, Canvas, should visit www.aacc.edu/canvas/gettingstarted.cfm to learn more about accessing your Canvas courses.

BROWSER REQUIREMENTS 

Browser Supported Supported with Limitations Not Supported
Internet Explorer 10 32-bit 64-bit
Internet Explorer 9 32-bit 64-bit
Internet Explorer 8 32-bit 64-bit
Internet Explorer 7 32-bit 64-bit
Internet Explorer 6 X
 
Google Chrome (latest released version)

X

 
Mozilla Firefox (latest released version)

X

 
Apple Safari (latest released version)

X


­­

CREATE A COLLEGE COMPUTER ACCOUNT TO REGISTER FOR A NONCREDIT COURSE 
If you are a new student to AACC, have never registered for a course and plan to take a continuing education noncredit course, please complete the following steps.
If you're a current student or have previously attended AACC, you must login through MyAACC before you can register for continuing education noncredit courses.

STEP 1: Complete the Online Personal Identification Form
The completion of this form grants a user name, password, and creates a record of your account in our system.

STEP 2: Complete Verification
Once you've submitted the Online Personal Identification Form, you will see a confirmation screen and immediately be prompted to verify yourself. Once verification is complete, your account will take up to 1 hour to be created. Once the account is created, you will receive an account confirmation email.*

STEP 3: Create a Password
Once you receive the account confirmation email,* you'll use this information to create a password using the Password Management Tool. You'll use this password as well as the user name you were given to log into MyAACC.

* Check your spam folder if you do not see the email in your inbox. Remember: you provided this email on the Online Personal Identification form.

return to top