Updated: May 20
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Yes. All classes and many services are being delivered remotely.
There is, however, no physical access to college buildings or facilities.
Registration for fall term is open now.
With few exceptions, fall classes will be delivered online.
We plan to build a robust schedule of online classes, including courses that “meet” online at scheduled times and classes that do not require consistent online “meetings” but require the same level of assignment deadlines and communication with instructors and classmates.
It’s understandable that people are feeling a little stressed right now. This is an unprecedented public health issue and the information surrounding it changes every day. Remember that people process stress differently and be kind to one another.
You can also:
Learn about coping with stress:
If you feel overwhelmed
Talk to a health care provider or counselor.
If you, or someone you know, is experiencing intense sadness, depression, anxiety or feeling like you want to harm yourself or others call:
If you are sick, please stay home.
According to the CDC, seek medical advice if you develop symptoms (fever, cough, shortness of breath) and
If you are diagnosed with COVID-19, please contact the AACC Health & Wellness Center at email@example.com. They will determine what notifications, if any, need to be made to the college community.
The college will protect and keep private any personal information regarding your identity. Under federal law, your name, location or any other identifying information cannot be disclosed.
According to the Anne Arundel County Department of Health, if you have been exposed to someone with COVID-19, you should:
For more information, visit Anne Arundel County Department of Health’s website.
These unprecedented times are leaving gaps and changes in our everyday routines, but there are innovative and accessible alternatives to keep us safe through the outbreak. It’s natural to experience stress, anxiety, grief and worry right now, but it’s important to get help if you need it.
Stay connected to family, friends and your support system by phone, text, video or email, and explore the links below to learn about resources to care for yourself and those around you.
Yes. Some of those resources are below.
Virtual/Phone Support Meetings
Use this link to access each of the upcoming Collegiate All-Recovery meetings: https://zoom.us/j/328951750
You can reach out to:
Anne Arundel County Department of Health
Substance Abuse Treatment Referral and Resource Line
Monday - Friday, 8 a.m.-4:30 p.m.
24/7 Help and Support
Recovery Anne Arundel
Comprehensive treatment resource page
Visit any police or fire station across the county, day or night, to dispose of any paraphernalia and find immediate assistance gaining access to care.
The following services are available to students through remote access:
We encourage priority use of the chat feature on aacc.edu, MyAACC college email, phone and MyAACC online services.
A list of contacts may be found on this webpage or downloaded for print.
We keep the Tutoring page up to date with the latest schedules of virtual tutoring.
You can also access Smarthinking, an online tutoring service available to AACC students. Smarthinking provides tutoring in a variety of subjects, some of which are available 24 hours a day, seven days a week.
Yes. Disability Support Services will continue to provide services remotely to DSS students. Students who already have accommodations will continue to have accommodations for the remainder of the term.
Yes, your personal assistant will be allowed to accompany you for virtual appointments. When you schedule your appointment, please let the scheduler know that a personal assistant will join you.
Yes. DSS is able to provide virtual appointments or remotely by phone. Schedule a DSS appointment online.
Students who need to change or adjust accommodations should contact the DSS office when we reopen on April 2. Email firstname.lastname@example.org to discuss your accommodation needs and/or to schedule an appointment.
Assistive computer technology may be available to students. Please email email@example.com for information.
Also see information regarding CARES Act Student Emergency Funding.
Students may access food pantry services remotely and receive food via direct shipment. Students should contact firstname.lastname@example.org for more information. Correspondence regarding delivery confirmation will be sent to your college email.
Yes. Students may access Helplink services remotely and receive Helplink awards via direct shipment. Students should contact email@example.com for information.
Please note, the Office of Student Engagement is unable to award support for any suspended college activities. Correspondence regarding notification of award status will be sent to your college email.
7:30 a.m.-10 p.m.
7:30 a.m.-4:30 p.m.
8 a.m.-4 p.m.
We remain committed to maintaining high quality and rigorous instruction with the aid of technology, including Canvas — the college’s primary course management platform.
To learn more about how to access, participate and succeed in remote instruction, view this resource available in Canvas.
Many publishers have made digital versions of their books available for free to anyone who has a college email address. Their digital books are available on RedShelf and VitalSource. Each person can get up to seven digital books for free until May 25.
Note: You also need to download the My Bookshelf app.
The physical bookstore will remain closed to the public for the foreseeable future. Instead, books and other supplies must be purchased online and will be mailed directly to students free of charge.
Win a Free Laptop!
The Bookstore will be giving away a laptop each week from June 1 through Aug. 29. Two ways to enter to win:
Register and order early for the most chances to win.
Yes. The Bookstore will be conducting the spring textbook buybacks entirely online in partnership with the Nebraska Book Company (NBC).
On the Bookstore website, you will be directed to sell textbooks. This will be where you can request a buyback quote. Once the transaction is completed, NBC will provide a pre-paid shipping label and shipping instructions. Sellers will receive payment via check issued by NBC.
The Office of Student Engagement has suspended all nonessential, in-person AACC-sponsored student club/organization activities and events.
The Office of Student Engagement and AACC-sponsored student clubs and organizations will host events and activities online, where appropriate. Learn about opportunities for online student engagement experiences and activities.
No. The Office of Student Engagement has suspended the distribution of passes to the Maryland Science Center and National Aquarium. We have also suspended discounted tickets to Bow Tie Cinema, Cinemark Egyptian 24 and Regal Cinema.
International Student Services (ISS) advisors will process immigration requests, updates and other student services remotely. Time sensitive immigration requests will be prioritized and processed within five business days. Nonurgent tasks may take longer due to the increased number of requests. Please contact Emma Thompson at firstname.lastname@example.org or by phone 410-777-2152.
The U.S. Immigration and Customs Enforcement recently released a modification to their temporary exemption for nonimmigrant students taking online courses. Nonimmigrant F-1 students may not take a full online course load in the fall and remain in the U.S.
Approximately 20% of AACC's courses for the fall will be offered in face-to-face or hybrid (that includes face-to-face) formats that F1 students can take. If you have trouble finding those face-to-face courses, reach out to Emma Thompson at email@example.com for assistance and accommodations. If you're a noncredit student with this problem, contact John Dayton at firstname.lastname@example.org.
Students who continue to make normal progress in their course of study remain eligible for admission into the United States. However, because of the changing array of travel restrictions, you should refer to your local U.S. embassy’s website through the U.S. Department of State for any updates about visa issuance. Also, the Department of Homeland Security (DHS) and the Center(s) for Disease Control and Prevention’s (CDC) websites provide information about current travel restrictions to the United States.
In addition, SEVP advises students currently outside of the United States and looking to enter the country to check on any travel restrictions their country might have regarding international travel, including restrictions applicable to countries they may travel through.
Students may engage in curricular practical training (CPT) during their time abroad, provided they are:
Currently, government guidance says you must be inside the U.S. to apply for Post-Optional Practical Training (OPT). At this time, the U.S. Department of Homeland Security (DHS) is evaluating these issues and may issue additional guidance. In the meantime, since U.S. Citizenship and Immigration Services (USCIS) adjudicates OPT employment authorization requests, SEVP recommends reaching out to USCIS for further guidance.
F-1 students can't be outside the U.S. for more than five months. Although, if you stay enrolled full time in online coursework for the remainder of spring 2020, you will not be impacted by this rule. The five-month leave of absence rule applies if you are no longer an AACC student due to the termination of your SEVIS record.
If you are outside the U.S. five months or more after your SEVIS record was terminated, you lose your ability to reenter as an F-1 student unless you have applied and approved for a new F1 visa status. In this case, you must have reapplied to AACC and received a new I-20 form with a new SEVIS number. AACC DSO will keep your SEVIS record active if you are enrolled as a full-time student online and you intend to return after the COVID-19 crisis.
The library has many resources available online. For the complete list, visit Library Services During the COVID-19 Outbreak.
Students who are unable to complete all the work associated with their course may wish to work with their instructor to consider an “incomplete” for a class. The incomplete allows a student to finish the required coursework beyond the end of the term. Students should speak with their instructor sooner rather than later regarding this option.
Some students may wish to consider a pass-fail option instead of a traditional letter grade for each class they complete. When the faculty submit a traditional grade at the end of the term, a student can request the traditional grade be changed to a pass-fail grade. The Committee on Academic Standards will authorize the change of a grade to pass-fail based on the traditional grade submitted by the instructor.
The pass-fail option will not always be the best choice for a student, especially if they are in or intend to take health professions courses, or will transfer to programs with competitive admission criteria. A grade of pass may impact a student’s calculated GPA, including the recognition of Latin honors, at time of graduation.
Pass is considered to be a C grade or higher, successful completion of the course for federal financial aid purposes. It is also considered in the maximum number of credits for which a student may receive federal aid. There are considerations for those students who receive scholarships, or use employer-provided tuition assistance, VA benefits or receive tuition assistance through GoArmyEd. The college is prepared to make sure our students make an informed decision when requesting a grade change to pass-fail.
You must complete a form to change from a letter grade to pass-fail. Forms will be available on May 4, and the form can be found on the left-hand navigation bar of Canvas. You will click on the link and there will be instructions for filling out the request. The form will have several prompts for you to respond to before submitting online. Please be sure to review your original grade from your instructor before requesting a pass-fail grade.
Winter and spring classes affected by the extended spring break (March 13-April 5) have been shortened, moved online or canceled. Spring classes starting before May have been moved online or canceled. Tuition and fees for canceled classes will be refunded to students, which may take up to three weeks to complete (around the week of April 22).
If you have additional questions about your classes, email your name, student ID number and the section IDs for the classes in question to the Instructional Support Center at email@example.com. We will respond as soon as we are able.
With senior center operations and the college’s senior courses at the centers suspended indefinitely, we are canceling the spring term (April, May and June). The college will be issuing refunds in the next few weeks as we resume operations. In the meantime, our respective departments are working to develop online instruction and activities.
Be sure you completed your 2019-2020 and 2020-2021 Free Application for Federal Student Aid (FAFSA), available at StudentAid.gov. Email AACC’s Financial Aid office at firstname.lastname@example.org with any questions.
AACC has other emergency support services, including AACC food pantries and the HelpLink program. Services are available to assist students experiencing financial hardship due to COVID-19. To access AACC food pantries and/or the HelpLink program, email email@example.com.
Students may be eligible to apply for unemployment benefits as well.
Although our physical offices are closed, we're still providing resources to help you achieve your educational goals and ease the stress you are facing. The college’s general fees support this wide range of services.
If you are experiencing financial hardship, we encourage you to reach out to Financial Aid at firstname.lastname@example.org. You may be eligible for federal or state aid, or one of our many AACC scholarships.
If you need to submit documents to our office, you may do so through U.S. postal mail, fax or email to email@example.com. Make sure all documents are signed and labeled with your AACC Student ID number.
When emailing, you must use your MyAACC email account. Documents from private email accounts will not be accepted by the financial aid office. Personal information can not be given unless you email through your MyAACC email account.
Do not send personal identification information such as Social Security numbers or date of birth. To protect your privacy, you should cross off this information with a black marker before emailing your forms or tax information.
You can download the free Adobe Acrobat Reader app to your computer or phone to complete and sign the required forms. Save them as PDFs on your device and send as attachments to the financial aid office using your MyAACC email. You can scan documents using your smart device to create PDFs.
Android Scanning Method
Google Drive has an option for scanning documents via your smartphone's camera and then saving them as PDF files within your cloud storage. You can find it by opening the Google Drive app, tapping the blue "+" icon in the bottom-right corner, and then selecting "Scan."
Apple Scanning Method
If you have an iPhone or iPad, you actually have a scanner! You can use the ‘Notes App’. Open a new note, press the camera button and the option to scan the document will pop up. Once the document is scanned, you can email it.
You can email the financial aid office at firstname.lastname@example.org. If faxing documents, the number is 410-777-4019.
When mailing documents, the address is:
Financial Aid Office
Anne Arundel Community College
101 College Parkway
Arnold, MD 21012
Federal financial aid regulations requires that colleges calculate Satisfactory Academic Progress (SAP) each term. This includes the successful completion of at least 67% of the classes you attempt. Withdraws related to COVID-19 will not affect this completion rate. A withdraw from a class due to COVID-19 will be removed from the calculation of SAP only when you inform the college that the withdraw was COVID-19 related. You can do this when you submit your withdraw request. The college is administering the federal relief program which will exclude all classes you withdrew from as a result of COVID-19 from the calculation so you will not be penalized for those withdraws.
If circumstances related to the coronavirus have affected your ability to maintain satisfactory academic progress, your financial aid may be suspended and you will have to appeal the loss of your financial aid eligibility. If you receive a suspension notice from the Financial Aid office, please respond immediately. Specific instructions will be included in the suspension notice.
To be eligible for federal grants and loans, state grants and scholarships, institutional scholarships, and student employment funds, a student must meet all Satisfactory Academic Progress (SAP) standards as set by the federal government.
Minimum standards include:
Incomplete “I” grades will only be awarded to students who are successfully passing a class. When an Incomplete grade runs through the end-of-term SAP review, it will be calculated as attempted but not completed in Credit Completion Rate and Maximum Time Frame, but not GPA. It is similar to receiving a “W” grade. Most students with an Incomplete on their record will pass through the SAP review without a problem. Students who are close to not meeting SAP could be suspended. If a student is suspended, they are welcome to submit an appeal after the grade has been updated.
The shutdowns caused by COVID-19 most likely will not change your eligibility for the current school year, 2019-2020. Adjustments made through the Financial Aid office's Special Circumstances process require review of documented income reductions for a minimum of six months. The Financial Aid office will begin the adjustment process if they think it will help increase your financial aid awards. Most likely, changes in income will be considered for the 2020-2021 school year. The review process for 2020-2021 will start after July 1, 2020. Please contact the Financial Aid office at that time.
The last scheduled payment for the spring term for all FWS and ISAP employees is for work completed by May 15, 2020. This is the last pay period for the 2019-2020 academic year. There will be no additional FWS/ISAP work or payments authorized until July 1, 2020, at the earliest.
At this point we are waiting on guidance from the Department of Education regarding on-campus employment for work-study programs going into the 2020-2021 academic year. Email email@example.com if you have specific questions or concerns.
The additional weeks of spring break will have no impact on VA benefits payments that are issued to students.
If classes have already begun attendance, then there will be no impact to VA benefits.
For classes that have not begun, we anticipate that the course(s) will be certified and paid as an online course, which may impact BAH/MHA.
This is a rapidly evolving situation and may change as we receive further guidance from the VA.
It is in your best interest to remain enrolled and continue participating in all coursework that has already begun. Withdrawing will not exempt you from any financial penalties or regulations set forth by the VA.
You are required to continue to participate in your enrolled coursework in the format in which it's being offered.
For online students, participation means regular contact and engagement with the course material and other participants, as outlined by your instructor.
For students concerned about participation in an online course, please consult with your professor to determine what constitutes participation for the course.
The Coronavirus Aid Relief and Economic Security (CARES) Act passed by Congress has allocated to AACC $2,157,673 that can be used only for emergency student aid to assist eligible students who incurred “expenses related to the disruption of college operations due to coronavirus.” Additional information can be found at our Federal CARES Act Student Emergency Aid Funds page.
The specific award criteria for eligible students can be found at our Federal CARES Act Student Emergency Aid Funds page.
The initial awards will be mailed May 21, 2020. Applications for appeal after May 21, 2020, will be processed weekly.
Students who do not receive an initial grant on May 21, 2020 and who have qualifying expenses related to the disruption of college operations due to coronavirus are encouraged to submit an individual appeal for their qualifying expenses. A student should first check the 2019-20 financial aid section of his/her MyAACC account to see whether an award has been made before submitting an appeal. Appeals may be submitted by a currently enrolled student for qualifying expenses incurred after March 13, 2020. Awards resulting from an appeal will be funded on a first-come, first-served basis until the remaining student emergency aid funds are exhausted.
This emergency aid can only help a limited number of students and does not provide financial aid going forward. We understand these are very challenging times and we may be able to help you continue your progress toward your educational goals through the financial aid office. You may be eligible for additional federal or state aid, or one of our many AACC scholarships. Reach out to firstname.lastname@example.org and connect with a team member to help support you in this process.
Students who received the initial award on May 21, 2020, and did not incur expenses related to the disruption of campus operations due to coronavirus should not cash the check sent to them. Students who have not incurred such expenses should decline the award and contact financial aid at email@example.com to advise them that the check will not be cashed and those funds are available to support eligible students in greater need.
While the CARES Act does not specify students must complete a Free Application for Federal Student Aid (FAFSA), the most direct way to determine if a student meets the Section 484 requirements is for a FAFSA to be filed. Students who have not filed a FAFSA and would like to be considered for CARES Act funds should immediately file a 2019-20 FAFSA.
CARES Act funds can be awarded to students for “expenses related to the disruption of campus operations due to coronavirus, such as food, housing, course materials, technology, health care, and child-care expenses.” For AACC this may include items such as increased utilities, school-related technology and/or supplies (e.g., internet, computers, printing costs, etc.).
Federal aid regulations allow the AACC financial aid office to make adjustments for certain financial situations that cannot be taken into account on the FAFSA. We consider each situation on a case-by-case basis, and the regulations limit which situations we consider and how adjustments are made. Common special circumstances include, but are not limited to, unemployment, decreased annual income, and divorce or separation. For Special Circumstances consideration contact the financial aid office at firstname.lastname@example.org.
Since AACC is scheduled to be online through Oct. 23, 2020, you may be eligible for support if you do not receive an initial grant on May 21, 2020, and have qualifying expenses related to the disruption of college operations due to coronavirus. You are encouraged to submit an individual appeal for qualifying expenses. A student should first check the 2019-20 financial aid section of his/her MyAACC account to see whether an award has been made before submitting an appeal. Appeals may be submitted by a currently enrolled student for qualifying expenses incurred after March 13, 2020. Awards resulting from an appeal will be funded on a first-come, first-served basis until the remaining student emergency aid funds are exhausted.
Yes, students who had qualifying expenses after March 13, 2020, and satisfy the eligibility criteria in Section 484 of Title IV Higher Education Act are still eligible to receive assistance. Awards resulting from an appeal will be funded on a first-come, first-served basis until the remaining student emergency aid funds are exhausted.
Yes, to be considered for CARES Act funding, you must meet the minimum Satisfactory Academic Progress (SAP) standards as established by U.S. Department of Education.
No. Funding is limited. Awards resulting from an appeal will be funded on a first-come, first-served basis until the remaining student emergency aid funds are exhausted.
Yes. Students who can demonstrate that the initial award did not fully cover their expenses related to the disruption of college operations due to coronavirus are encouraged to submit an individual appeal for their additional qualifying expenses. Appeals may be submitted by a currently enrolled student for qualifying expenses incurred after March 13, 2020. Awards resulting from an appeal will be funded on a first-come, first-served basis until the remaining student emergency aid funds are exhausted.
While we cannot give you a specific time frame on when you will receive your funds, awards will be processed weekly for all approved appeals after May 21, 2020.
A check for the amount of the award(s) will be mailed directly to the student’s address of record.
No. Distribution of CARES Act funds are made directly to students and not applied by AACC toward any outstanding balances that students may still owe. As such, receipt of these funds does not indicate the recipient has satisfied their financial obligations to AACC for any debts incurred during the spring 2020 term or any terms prior. Please check your current account balance to determine what you may still owe.
Yes. AACC is not authorized to apply CARES Act funds toward any outstanding balances that may still be owed by a student. However, once the funds are received as a refund, students may choose to use the funds to pay off their outstanding account balance.
No. Federal regulations stipulate that all CARES Act funds must be disbursed directly to the student and may not be applied toward outstanding balances by AACC. To use these funds to pay off an outstanding balance with AACC, a student must make a payment to their account through their MyAACC account.
No. You are not eligible for CARES Act funds if you were enrolled exclusively in an online program on March 13, 2020. However, if you were enrolled in a combination of online and in-person classes, you may be eligible.
Yes, students enrolled in a qualified credit certificate program are eligible.
No, CARES Act funds will not reduce your financial aid package.
No, international and undocumented students are not eligible for CARES Act funding.
No, DACA students are not eligible for CARES Act funding.
AACC cannot provide specific tax advice. Contact your tax advisor. General information available on the IRS website states: “Emergency financial aid grants under the CARES Act for unexpected expenses, unmet financial need, or expenses related to the disruption of campus operations on account of the COVID-19 pandemic, such as unexpected expenses for food, housing, course materials, technology, health care, or child care, are qualified disaster relief payments under section 139 of the Internal Revenue Code. This grant is not includible in your gross income.”
You may complete the Appeal for CARES Act Student Emergency Funding online.