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SAS-515
Managing Customer Service

0 credit hours
2.4 ceu hours

Managing Customer Service Discover the best methods for measuring customer service and applying the principles of consumer behavior to your business. Learn about target marketing, market segmentation, the marketing mix and applying customer feedback to product designs. CEUs awarded. $116 includes $72 fee. Note: Online course. Offered in partnership with ed2go.

This course is offered: Fall 2014, Winter 2015


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Course and section data last updated: 10/20/2014 6:33 AM