Course Search – Course Description

SAS-515
Managing Customer Service
0 credit hours
2.4 ceu hours

Managing Customer Service Discover the best methods for measuring customer service and applying the principles of consumer behavior to your business. Learn about target marketing, market segmentation, the marketing mix and applying customer feedback to product designs. CEUs awarded. $116 includes $72 fee. Note: Online course. Offered in partnership with ed2go.

This course is offered: Summer 2013, Fall 2013

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