TLC FAQs   

• Where is the TLC lab located and what are its hours of operation? Please see All TLC Locations, Hours, Contacts.
• Is the TLC lab only for student use? No, this lab is also available to all AACC staff and faculty, and members of the community. AACC students have priority use of the lab's computer resources.
• Do I have to pay to print? No, but printing has a daily limit of 10 pages.
• Is there someone available to help me with computer questions? Yes, the lab is staffed with Technical Assistants who will be happy to answer your questions. 
• Do I have to sign-in? Yes. Where do I sign-in? All lab users are required to sign-in using any of the lab's front desk computers, which are located immediately to your left as you enter Room 105 in the Annex A building.
• What can I use the TLC lab for? Please see TLC Rules.
• What type of computers/software is available in the TLC lab? Please see TLC Software & Hardware.  
• What can I do if I have a Mac at home and want to work on my document at school? Be aware of the extensions for documents you are working on and save them so they can be used on both computers: .doc = a Microsoft Word document, .rtf = rich text file, .etc. Therefore, if your file is a Microsoft Word document called “tlclab”, be sure to save it as tlclab.doc. Please note that this lab does not support .pages documents.
• Are you ADA accessible? Yes. Please contact 410-777-2751 for additional information.

CC FAQs   

• Where is the CC lab located and what are its hours of operation? Please see All TLC Locations, Hours, Contacts. 
• Is the CC lab only for student use? No, this lab is also available to all AACC staff and faculty, and members of the community. AACC students have priority use of the lab's computer resources.    
• Do I have to pay to print? No, but printing has a daily limit of 10 pages.
• Is there someone available to help me with computer questions? Yes, the lab is staffed with Technical Assistants who will be happy to answer your questions. 
• Do I have to sign-in? Yes. Where do I sign-in? All lab users are required to sign-in using any of the lab's front desk computers.
• What can I use the CC lab for? Please see CC Rules.
• What type of computers/software is available in the CC lab? Please see CC Software & Hardware.  
• What can I do if I have use a Mac and want to work on my document(s) at school? The Computer Commons lab is equipped with Mac computers that should meet most of your computing needs. Please note that this lab does not support .pages documents.

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