Size:Future Students
Customer Service Pledge
Anne Arundel Community College strives to establish a national model for delivering quality support services. We pledge to deliver a customized experience in a prompt, courteous and positive manner that satisfies your needs and exceeds your expectations.
The Cashier's Office delivers Quality Customer Service with:
Courtesy: respects you as an individual and demonstrates a positive attitude
Timeliness: provides service in a reasonable time frame
Needs Satisfaction: helps you get what you need or suggests an appropriate alternative
Caring and Positive Communication: listens to you and makes sure you are understood
Convenient tuition and fee payment options
Quick and accurate refund processing
Well-communicated and accurate third-party bill payment procedures
