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STUDENT SERVICES

Learn more about our services, in-person hours and other resources.


Student taking notes while studying in the library.

We want to make sure you have everything you need! Below is a list of resources to help you be successful whether you're studying at home, on campus or on the go. 


Accessing Canvas

AACC uses a learning management system (LMS) called Canvas to deliver all credit (and some noncredit) on-campus, online and hybrid courses. This is the primary location for accessing your class when learning remotely. It is also where you can find class reminders, assignments and resources that are available to you. Canvas even has a mobile app! 

Visit our Canvas Learning Management System page if you're having any trouble accessing it on your desktop or mobile phone.


Devices Available

If you're dealing with unreliable technology or your device is no longer working, we might be able to help!

We have a few ways to get electronic devices for your classes:

  • The AACC Bookstore has several devices in stock priced with an academic discount built in. The bookstore is offering free shipping for all online orders to assist students at a distance. For information email websales@aacc.edu.
  • Students may be eligible for technology/device assistance through the college’s HelpLink program. For information email studenthelplink@aacc.edu
  • Current students may borrow equipment from the Truxal Library. Learn more about devices available for library checkout.

Microsoft Outlook (email) and Office

Outlook

To access Outlook email, log in to MyAACC with your username and password. Click on Unread emails in the Unread Messages webpart or visit this Technical Service Desk Client Portal Knowledge Base article for detailed information.

Microsoft Office

To access Microsoft Office, log in to MyAACC with your username and password. Click on the Office 365 Pro Plus button or visit this Technical Service Desk Client Portal Knowledge Base article for detailed information.

Students may receive additional technical assistance with Microsoft Office by emailing the Technology Learning Center at tlcta@aacc.edu


Registering for Classes

Make sure your classes don't fill up! The simplest and most straightforward way to register for your classes is through your MyAACC account. Be sure to register as early as possible – no one is given priority registration, so popular courses fill up fast.

Register for Credit Classes

You must register for class before the first scheduled class meeting. Instructions on registering for credit classes is found on our credit registration page.

Register for Noncredit Classes

Noncredit registration is open for each course until that course begins. Both new and returning students are able to register for classes online. Information regarding registering for noncredit classes can be found on our noncredit registration page.


Software Discounts

One of the perks of being part of the AACC community is that students, faculty and staff can purchase a select number of software titles at significant discounts. 

You can access software discounts from the Technology Resources card in MyAACC. You will need to log in to MyAACC with your AACC email address and password.


Textbooks

The Arnold Bookstore location is open for in-person shopping Monday through Thursday.

Many publishers have made digital versions of their books available for free to anyone who has a college email address. Their digital books are available on RedShelf and VitalSource.

VitalSource Instructions:

  1. Go to VitalSource and create an account if you don't already have one. Make sure to use your college email.
  2. Login and click on My Bookshelf in top right corner.
  3. Then select Explore in the top left corner.
  4. Search for the book you need and add it to your Bookshelf and start reading.

Note: You also need to download the My Bookshelf app.

RedShelf Instructions:

  1. Go to RedShelf and create an account if you don't already have one. Make sure to use your college email.
  2. Login and go to RedShelf Responds.
  3. Scroll down a little and click on the button Access Free eBooks.
  4. Search for the book you need.
  5. Click on View Details and then Add to My Shelf.

WiFi

Need access to the internet to complete your classwork? 

Anne Arundel County Public Library

Internet Providers
Some internet providers are offering deals, including discounted packages for low-income subscribers and free WiFi for a limited time to new customers.

Questions?

TSD Client Portal

Technical Service Desk

410-777-4357

Online Course Access

Are you taking online courses? For class information, including meeting links and communication from your instructor, you will need to check Canvas.

Learn more about Canvas.

Acceptable Use of Technology Resources Policy

Password Management


Technical Service Desk

TECHNICAL SERVICE DESK - REMOTE / PHONE SUPPORT

Monday- Thursday
7:30 a.m. to 6:30 p.m.

Friday
7:30 a.m. to 4:30 p.m.

Saturday 
9 a.m. to 1 p.m.

TECHNICAL SERVICE DESK - IN-PERSON SUPPORT
(Arnold Campus - Careers Building Room 108)

Monday- Friday
8:30 a.m. to 4:30 p.m.