The Office of Counseling, Advising and Retention Services delivers Quality Customer Service with:

Courtesy: respects you as an individual and demonstrates a positive attitude
Timeliness: provides service in a reasonable timeframe
Needs Satisfaction: helps you get what you need or suggests an appropriate alternative
Caring and Positive Communication: listens to you and makes sure you are understood
Advising that is comprehensive and easily understood
Transfer planning services that are informed and accurate
Career guidance, majors exploration, and decision-making workshops that are informative, timely, and useful
Job search services that are comprehensive, insightful, and results-oriented
Disability support services that are professional, confidential, and appropriate