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Counseling, Advising and Retention Services

Ombudsman Services

Counseling, Advising and Retention Services provides an ombudsman who serves as a student advocate and will help students express concerns, complaints and grievances. 

Ombudsman services include:

  • Providing advice and guidance to resolve student concerns, complaints and grievances within the powers of the office
  • Referring students to other appropriate campus committees, if necessary
  • Communicating information and acting as a clearinghouse regarding policy and procedures
  • Follow-up services and assessment on an ongoing basis

Call 410-777-2307 for an appointment with an ombudsman