Current Students
Faculty and Staff

Future Students

Learner Support Services Customer Service Pledge

Anne Arundel Community College aspires to establish a national model for delivering quality learner support services. We pledge to deliver a customized experience in a prompt, courteous and positive manner that satisfies your needs and exceeds your expectations.

The Financial Aid Office delivers Quality Customer Service with:

Courtesy: respects you as an individual and demonstrates a positive attitude

Timeliness: provides service in a reasonable time frame

Needs Satisfaction: helps you get what you need or suggests an appropriate alternative

Caring and Positive Communication: listens to you and makes sure you are understood

Federal financial aid application processing assistance that is friendly, professional, and helpful

Federal Grant, scholarship and loan program processing in a timely and informative manner

Locating financial resources that are appropriate to your unique situation

Assistance to veterans to help them navigate the system and access the benefits to which they are entitled 

Student employment opportunities that supplement the instructional program and enhance the college experience