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MyAACC Help Topics

Need Assistance?

If you require help accessing or using MyAACC, please contact the Technical Call Center.

Location
CRSC 108 PDF

Phone
410-777-HELP (4357)

Email
helpdesk@aacc.edu

Technical Call Center Hours

Mon. - Thurs.
7:30 a.m.-10 p.m.

Friday
7:30 a.m.-4:30 p.m.

Saturday
8 a.m.-4 p.m.

Sunday
10 a.m.-4 p.m.

MyAACC allows you to register for classes, pay your bill, get your grades, plan out your schedule, find out what's happening on campus, join campus team sites, attend class online, check your MyAACC e-mail and more!

Choose from one of our help topics below for more information.  

ACCESS YOUR ONLINE COURSE

1. Login to MyAACC and select your class listed in My Classroom web part.
2. Your course home page will open up in the Learning Management System (LMS) - Blackboard Learn (ANGEL Edition).
3. Note: Once you have opened your online course environment, log out of MyAACC and close the MyAACC window, leaving your online course environment window open.
4. Navigate through your online course by selecting the tabs at the top of the LMS web page.
5. Be sure to read the course syllabus carefully as each course may have very different requirements and expectations.

For more information about distance education opportunities at Anne Arundel Community College, contact the Virtual Campus at 410-777-2464.

CHANGE OR RESET YOUR PASSWORD

Go to the Password Management Tool to change or reset your password or go to www.aacc.edu/password for more detailed information.

CLEAR YOUR CACHE

As a best practice, set your browser settings to clear your cache upon the end of the browser session.
To clear your cache, pick from the browser choices below:

ACCESS TO MYAACC & COLLEGE COMPUTER ACCOUNTS (FOR NEW STUDENTS)

New Students: If you are a new student, you must activate your MyAACC portal and college computer accounts to use college computers, access the learning management system to view courses and course materials, check college email, view grades and more. Review instructions below.

Download PDF online instructions (includes hyperlinks)
Download PDF paper instructions (no hyperlinks) 

LOGGING INTO MYAACC

To log into MyAACC, enter your user name and the password you created through the Password Management Tool. If you don't remember what your password is, select "Forgot your password?" on the login page.

If you have not gone through the Password Management Tool yet, please do so to update your password. You can access the tool directly or go to www.aacc.edu/password for more information.

If you've already gone through the Password Management Tool and are still unable to log in, please contact the Technical Call Center at 410-777-4357.

LOGGING OUT OF MYAACC

To ensure your security, when you are ready to log out of MyAACC, select your name in the top right hand corner and select "Sign out". Additionally, close your browser completely.

TAKING YOU FIRST ONLINE CREDIT COURSE?
All students enrolled in courses using the learning management system, ANGEL, will have access to an online orientation. The orientation introduces you to the tools and features of the LMS, as well as provides you with tips and strategies for being successful in the online environment. On the first day of class, access your course and click on the Orientation tab in the upper right hand corner of your course homepage.

First-time online students are automatically "enrolled" in the online orientation, and will have access to it early through MyAACC. To access the orientation, click on the My Courses tab and click on the Virtual Campus Student Orientation title to open the orientation. To best be prepared for your online course, complete the orientation prior to your online course start date.

BROWSER REQUIREMENTS 

Browser Supported Supported with Limitations Not Supported
Internet Explorer 10 32-bit 64-bit
Internet Explorer 9 32-bit 64-bit
Internet Explorer 8 32-bit 64-bit
Internet Explorer 7 32-bit 64-bit
Internet Explorer 6 X
 
Google Chrome (latest released version)

X

 
Mozilla Firefox (latest released version)

X

 
Apple Safari (latest released version)

X


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CREATE A COLLEGE COMPUTER ACCOUNT TO REGISTER FOR A NONCREDIT COURSE 
If you are a new student to AACC, have never registered for a course and plan to take a continuing education noncredit course, please complete the following steps.
If you're a current student or have previously attended AACC, you must login through MyAACC before you can register for continuing education noncredit courses.

STEP 1: Complete the Online Personal Identification Form
The completion of this form grants a user name, password, and creates a record of your account in our system.

STEP 2: Complete Verification
Once you've submitted the Online Personal Identification Form, you will see a confirmation screen and immediately be prompted to verify yourself. Once verification is complete, your account will take up to 1 hour to be created. Once the account is created, you will receive an account confirmation email.*

STEP 3: Create a Password
Once you receive the account confirmation email,* you'll use this information to create a password using the Password Management Tool. You'll use this password as well as the user name you were given to log into MyAACC.

* Check your spam folder if you do not see the email in your inbox. Remember: you provided this email on the Online Personal Identification form.

TUTORIALS  

You can find the following tutorials as well as other helpful topics in MyAACC.