Managing Customer Service
0 credit hours
2.4 ceu hours
Managing Customer Service Discover the best methods for measuring customer service and applying the principles of consumer behavior to your business. Learn about target marketing, market segmentation, the marketing mix and applying customer feedback to product designs. CEUs awarded. $116 includes $72 fee. Note: Online course. Offered in partnership with ed2go.
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Course and section data last updated: 07/31/2015 6:31 AM