Learner Support Services Customer Service Pledge
Anne Arundel Community College aspires to establish a national model for delivering quality learner support services. We pledge to deliver a customized experience that satisfies your needs in a prompt, positive and courteous manner and exceeds your expectations.
The Student Services Division delivers Quality Customer Services with:
- Courtesy: respects you as an individual and demonstrates a positive attitude
- Timeliness: provides service in a reasonable timeframe
- Needs Satisfaction: helps you get what you need or suggests an appropriate alternative
- Caring and Positive Communication: listens to you and makes sure you are understood
Last Updated: Apr 14 2010 11:24AM
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