Students have the right to receive courteous service from financial aid staff.
Students have the right to be provided timely and accurate service.
Students have the right to be provided information about their financial aid application.
Students have the right to confidentiality concerning their applications as guaranteed in the Federal Right & Privacy Act (FERPA).
Students have the right to loan program entrance and exit counseling.
Students have the right to appeal financial aid holds for unsatisfactory academic progress.
Student aid eligibility is based upon financial circumstances that you certified were correct when you signed your FAFSA. If circumstances change, students must inform the financial aid office.
Student Responsibilities
Students are responsible for updating information on their FAFSAs.
Students are responsible for reporting and updating mailing address and using their AACC e-mail account.
Students are responsible for reporting third party benefits such as VA or outside scholarships.
Students are responsible for understanding AACC’s Satisfactory Academic Progress Policy and maintaining Satisfactory Academic Progress.
Students are responsible for interacting with financial aid office staff in a courteous manner.
Students are responsible for reading the contents of AACC’s financial aid web site and following instructions for aid acceptance and loan promissory note.
