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HRM-111 Intro to Hospitality Industry

A survey course that reviews the scope of the hospitality industry. The course begins with a look at the history and moves through development of the industry. Major topics include travel and tourism, lodging, food and beverage, managed services, gaming and entertainment, meetings, conventions, and expositions. Management issues, customer service, marketing, human resources and technology are emphasized. Industry trends, ethics, and the impact of economic, cultural, political and legal issues are discussed within each topic.

Term: Fall 2021

Course Type: Credit - 3 Credits

Section: 272

Ways to take the class: Online

Start Date: 10/25/2021

End Date: 12/19/2021

Location: Online

Room: TBA

Instructor: Kenneth Jarvis

Class Size: 25

Section Info: This section is participating in the Direct Digital Access program. A course materials fee of $29.15 will be charged to your student account when you register. Your course materials will be accessible in Canvas on or before the first day of class. For more information, visit