Fischer, service provider for our Password Management Tool, will perform routine maintenance on Sunday Feb. 17, between midnight and 2 a.m. ET. During this time the Password Management Tool may be unavailable to manage your password. We apologize for the inconvenience and appreciate your patience.
All AACC students, faculty and staff use the Password Management Tool to manage their password, which is used conveniently for multiple accounts.
In order to use this tool, you must complete the identity verification process by providing your user name, AACC ID (also called student ID or employee ID) and birthdate. Once verified, you must provide answers to five challenge questions (don’t forget them!). Once you’ve completed your answers, you’ll be able to manage your password at any time, 24/7, without reliance on the AACC Technical Call Center.
The AACC ID is a unique and confidential identifier for each student, faculty and staff member. The AACC ID is also known as a student or employee ID.
To find your ID:
This name is also your login to an AACC computer or MyAACC. You can locate your user name in the following places:
When providing answers to the challenge questions, we have the following advice:
Security restriction: You may not use the same answer for multiple questions.
Passwords will be accepted only if they meet the following requirements:
If you are unable to log into an AACC computer to access the Password Management Tool, you can do the following:
Enter the username and password as shown below, which are both case sensitive:
Wait two to three minutes to access the Password Management Tool then continue with the directions. When finished, log off.
The college has taken this approach to ensure that your educational records are accessible by you, and only you.