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Learn more about our services, in-person hours and other resources.

All AACC students, faculty and staff use the Password Management tool to update their password and manage verification options.

In order to set up your account, you must complete the identity verification process by providing your user nameAACC ID number (also called student ID or employee ID), and a security code you will receive via email after completing your application. After the verification is completed, you’ll be able to manage your password at any time, 24/7, without reliance on the AACC Technical Service Desk.

After you activate your MyAACC account or change your password, please wait up to two minutes before attempting to sign in.

Manage Your Account

Change your password, create answers to your challenge questions, or update your contact information.

Forgot Your Password

If you have forgotten your password, you can reset your password by providing the answers to your challenge questions, or by entering a temporary security code sent to your phone or personal email address.

Terms and Conditions

Receipt of security codes via text message service (SMS) requires enrollment with a valid mobile phone number using the Password Management Tool. Message & data rates may apply.

Please note that the delivery of text messages can be impacted by a variety of factors beyond the control of your wireless carrier. Carriers do not guarantee that messages will be delivered and are not responsible for the late delivery of messages.

Carriers Supported: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cellular One Dobson, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial, Ntelos and MetroPCS.

By participating in the SMS password reset process, you are agreeing to these terms and conditions. Review other AACC policies.

*T-Mobile is not liable for delayed or undelivered messages.


TSD Client Portal

Technical Service Desk


Password Resources

Have you forgotten your password or need help resetting it? Below are instructions we've created to help you:

Password Management Tool Privacy Policy

Frequently Asked Questions