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Fischer, service provider for our Password Management Tool, will be performing routine maintenance on Sunday May 23rd between the hours of 12a and 5a ET. During this time the Password Management Tool may be unavailable to manage your password. We apologize for the inconvenience and appreciate your patience.
All AACC students, faculty and staff use the Password Management tool to update their password and manage verification options.
In order to use this tool, you must complete the identity verification process by providing your user name, AACC ID (also called student ID or employee ID), and a security code you will receive via email after completing your application. After the verification is completed, you’ll be able to manage your password at any time, 24/7, without reliance on the AACC Technical Call Center.
The AACC ID is a unique and confidential identifier for each student, faculty and staff member. The AACC ID is also known as a student or employee ID.
You can find your ID by:
This name is also your login to an AACC computer or MyAACC. You can locate your user name in the following places:
In the initial email you receive after applying to the college, you will receive a single-use security code that you will use when activating your account Each time you reset your password you can choose to receive a new security code to verify your identity.
Security restriction: You may not use the same answer for multiple questions.
Passwords will be accepted only if they:
Once you've set your initial password, you need to make sure your contact information is up to date. Please be sure to update your contact information using the Password Management Tool whenever your information changes. If you ever need to reset your password, AACC will send a temporary security code to your phone or personal email. This will allow you to verify your identity and manage your password 24/7.
If you are unable to log into an AACC computer to access the password management tool, you can do the following:
Enter the username and password as shown below, which are both case sensitive:
Wait two to three minutes to access the password management tool then continue with the directions. When finished, log off.
The college has taken this approach to ensure that your educational records are accessible by you, and only you.
Receipt of security codes via text message service (SMS) requires enrollment with a valid mobile phone number using the Password Management Tool. Message & data rates may apply.
Please note that the delivery of text messages can be impacted by a variety of factors beyond the control of your wireless carrier. Carriers do not guarantee that messages will be delivered and are not responsible for the late delivery of messages.
Carriers Supported: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cellular One Dobson, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial, Ntelos and MetroPCS.
By participating in the SMS password reset process, you are agreeing to these terms and conditions. Review other AACC policies.
*T-Mobile is not liable for delayed or undelivered messages.