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Learn more about our services, in-person hours and other resources.

Students working in Truxal Library

Access AACC from Home

With nearly all of us studying, attending class and/or working online, we have an even greater need for technology. Lucky for us, we have a great Information Services team providing technical support and many digital tools.

About Information and Instructional Technology

Keeping up with the latest technology is no easy task, but AACC's Information and Instructional Technology is up for the challenge. From campuswide Wi-Fi to the latest software, we’re committed to providing students the best technology. 

Security is just as important to us as performance, convenience and speed of service. So if we ask you to log in to MyAACC to make secure transactions, remember passwords, log off shared computers, or for patience during system downtimes, remember that we are 100 percent behind keeping our systems and your privacy safe and secure.

Technical Service Desk Client Portal

This web-based tool provides an additional method for requesting services and finding help for common technology problems. AACC students and employees can create and view the status of their technology requests, and view our Knowledge Base to find self-help/how-to articles. The TSD Client Portal can be accessed by navigating to:

Additional Offerings & Resources

Scheduled Downtime

AACC is committed to providing current and progressive technology to enhance and support the college mission.

In order to provide superior service to the college community, regular maintenance is required.  In an effort to lessen the impact on students, a downtime will be held on the second and fourth Friday of each month starting at 5 p.m.

Student access to Canvas and Email will be available via an alternate link when accessing MyAACC.


TSD Client Portal

Technical Service Desk


Online Course Access

Are you taking online courses? For class information, including meeting links and communication from your instructor, you will need to check Canvas.

Learn more about Canvas.

Accessing Technology From Off Campus

Acceptable Use of Technology Resources Policy

Password Management

Technical Service Desk


Monday- Thursday
7:30 a.m. to 8 p.m.

7:30 a.m. to 4:30 p.m.

9 a.m. to 1 p.m.

(Arnold Campus - Careers Building Room 108)

Monday- Friday
8:30 a.m. to 4:30 p.m.